A trend on Reddit that sees Londoners giving false restaurant recommendations in order to keep their favorites clear of tourists and social media influencers highlights the inherent flaws of Google Search’s reliance on Reddit and Google's AI Overview.
In May, Google launched AI Overviews in the US, an experimental feature that populates the top of Google Search results with a summarized answer based on an AI model built into Google’s web rankings. When Google first debuted AI Overview, it quickly became apparent that the feature needed work with accuracy and its ability to properly summarize information from online sources. AI Overviews are “built to only show information that is backed up by top web results," Liz Reid, VP and head of Google Search, wrote in a May blog post. But as my colleague Benj Edwards pointed out at the time, that setup could contribute to inaccurate, misleading, or even dangerous results: “The design is based on the false assumption that Google's page-ranking algorithm favors accurate results and not SEO-gamed garbage."
As Edwards alluded to, many have complained about Google Search results' quality declining in recent years, as SEO spam and, more recently, AI slop float to the top of searches. As a result, people often turn to the Reddit hack to make Google results more helpful. By adding "site:reddit.com” to search results, users can hone their search to more easily find answers from real people. Google seems to understand the value of Reddit and signed an AI training deal with the company that’s reportedly worth $60 million per year.
